Configurator
Helps your customer figure out exactly what they need.
Sometimes the customer doesn't know precisely what to order.
See if this fitsSometimes the customer doesn't know precisely what to order. They know roughly what they want, but turning that into a real, buildable spec takes expertise, yours. So they call, describe it vaguely, and your team walks them through it, one customer at a time.
How it works
The tool guides the customer through the options and constraints in the right order.
It assembles their answers into a complete, valid specification.
It turns a rough idea into an exact thing you can build.
Who it's for
The difference
Before and after
Without the tool
The customer roughly knows what they want but cannot turn it into a real, buildable spec on their own. So they call and describe it vaguely, and someone on your team walks them through the options, one customer at a time, until the order is right.
With the tool
The tool guides the customer through the options and constraints in the right order and assembles a complete, valid spec. It turns something like this into an exact thing you can build, without your team holding every customer's hand.
Is this you
Signs you need this
- Customers order the wrong configuration because they do not understand the options.
- Your team walks every customer through the same choices by hand.
- There are combinations that do not work, and only your people know which.
- A wrong spec means a wrong order, rework, or a return.
What you get
What's included
- Your options and constraints built into a guided flow that only allows valid specs.
- The logic for what works with what, so customers cannot build something you cannot make.
- Fits onto your website and can feed straight into your ordering or quoting.
- You own it, and the rules stay yours as your product line changes.
Honest fit
When this isn't the right fit
FAQ
Common questions
Because we build your rules into it. You tell us what options exist and which combinations are valid, and the tool enforces them as the customer chooses, hiding or blocking anything that cannot be built. The result is a spec you can actually make, not a wish list your team has to correct.
Yes, and that is often the point. Once the customer reaches a valid spec, it can pass straight into your quoting or ordering, so they go from figuring out what they need to buying it without a handoff. What it connects to depends on your setup, which we scope before building.
Often yes, and we will say so. If customers can choose correctly from a normal product page, a configurator adds steps without adding value. It earns its place when the number of valid combinations is large enough that people get it wrong or need guiding. Below that, a simpler page is the honest answer.
By learning the rules your team already knows. We map your list of options, the constraints between them, and what makes a spec valid or invalid, the knowledge your people use when they walk a customer through it. From that we build the guided flow, so no expert has to do it live anymore.
Yes. It is built to live on your existing website and match your look, so choosing a spec feels like part of your site, not a bolted-on tool. You own it, and as your product line changes, the options and rules stay yours to update rather than locked away with someone else.
Not sure this is the right fit?
The diagnostic has a short conversation with you and tells you honestly whether a tool like this would help, or whether it would not.
Get started